Manager, Mental Health and Wellness

Who we are

At Yorkville University and Toronto Film School, we believe education is more than the pursuit of knowledge – it is a catalyst for transformation. Our mission is to create access for learners from every background and empower them to achieve their aspirations and advance their careers.

We are committed to delivering rigorous, flexible programs that are both personally fulfilling and professionally rewarding, while contributing to the betterment of society. Since 2004, Yorkville has been among Canada’s few private, for-profit, fully accredited degree-granting universities, with campuses in Ontario, British Columbia, and New Brunswick. Together with Toronto Film School, we offer creative and academic pathways at both the college and university levels, cultivating a multidisciplinary environment where innovation and the arts converge.

Our community is vibrant and diverse. Many of our learners are adults balancing education with careers and personal commitments. Every member of our team – whether in teaching, operations, or technology – is dedicated to removing barriers and expanding access. Together, we deliver flexible, industry-informed learning that leads to meaningful opportunities. 

At our core is human connection – guiding people to reimagine their futures in a community defined by opportunity, creativity, and growth.

Who we need

Reporting to the Director, Student Services, we are hiring a Manager, Mental Health and Wellness. This is a newly created leadership role, joining our national team, responsible for building and overseeing mental health and wellness services that support student well-being and academic success. You will balance establishing foundational policies, programs, and processes with clinical oversight, case management guidance, and team leadership.

Leading a small team of wellness professionals, you will ensure students have access to high-quality, inclusive, wellness and trauma-informed mental health supports. You will guide the delivery of counselling and case management services while also advancing wellness promotion, prevention initiatives, outreach, and campus partnerships that strengthen the overall student experience.

This is a full-time hybrid role with four days per week at our Ontario campuses (Steeles and downtown campuses), transitioning to our new headquarters at 120 Bloor Street in Fall 2026.

What’s in it for you

Institutional impact. This is a highly visible role where your work will directly shape how mental health and wellness services are delivered across the university. You will influence policies, programs, and service models that support student wellbeing, retention, and risk management, while helping build a more integrated and proactive approach to student mental health.

Leadership and autonomy. You will lead a small, growing team and play a central role in developing programs, refining processes, and strengthening how mental health supports are delivered. With the department continuing to evolve, you will have the opportunity to bring new ideas, implement improvements, and help establish sustainable clinical and operational practices.

Professional growth in a complex environment. Yorkville University operates across multiple provinces, offering exposure to diverse student needs, regulatory environments, and institutional priorities. This role will expand your experience in clinical leadership, crisis and risk management, program development, and post-secondary mental health strategy within a multi-campus institution.

As our new Manager, Mental Health and Wellness, you will:

• Lead operations and governance. You will contribute to institutional policies, procedures, and guidelines related to mental health, risk management, privacy, and clinical practice standards. You will manage program budgets, staff resources, and contracted services, ensuring fiscal accountability and maintaining clear documentation, protocols, and operational standards for mental health services.
• Inform institutional strategy. You will collect and analyze data on service utilization, student needs, and program outcomes to inform continuous improvement and institutional planning. You will participate in committees and working groups, aligning mental health services with the university’s broader goals related to student success, wellbeing, and retention.
• Oversee clinical services for students. You will supervise clinical staff, peer support workers, and student staff who deliver counselling and peer support. You will oversee case management, intake and assessment, crisis intervention, and referral to internal and external services, ensuring care is ethical, confidential, student-centred, and aligned with professional standards and legislation.
• Develop and expand wellness programs. You will design and implement mental health and wellness initiatives, including workshops, resilience training, peer mentorship programs, prevention and outreach activities (physical fitness, food safety, sleep hygiene, etc.), and crisis response protocols. You will help establish strategies for early identification of student mental health needs and promote a positive campus mental health culture.
• Ensure inclusive and accessible services. You will ensure programs are culturally responsive, trauma-informed, and accessible to diverse student populations. You will incorporate equity-centred practices in service delivery and collaborate with internal partners to support marginalized or vulnerable students.
• Build partnerships across campus and the community. You will work closely with academic and student services teams to integrate wellness supports across campus life. You will also develop relationships with external mental health and healthcare organizations to strengthen referral pathways and ensure a continuum of care for students.
• Lead and support the team. You will provide clinical supervision, mentorship, and professional development to a multidisciplinary team of counsellors, peer-support workers, administrative staff, and student volunteers. You will recruit, coach, and support staff while fostering a healthy, sustainable team culture that prioritizes ethical practice, wellbeing, and retention.

You bring:

• The education. You have a Master’s degree in Counselling Psychology, Clinical Psychology, Social Work, Student Affairs, Higher Education, or a related field. Registration with a recognized regulatory body (such as CRPO or equivalent) is considered an asset but is not required.
• The post-secondary experience. You bring experience working within a post-secondary or higher-education environment and understand the unique frameworks, policies, and student support structures that operate within universities or colleges. You are familiar with the student lifecycle and the role mental health and wellness services play in student success, retention, and campus wellbeing.
• The operational and program leadership. You have experience building or improving programs, policies, processes, and operational structures within student services, counselling, or wellness environments. You are comfortable establishing documentation standards, developing SOPs, and implementing processes that support consistent service delivery and strong student experience.
• The mental health and student support knowledge. You bring strong knowledge of crisis response, case management, and student mental health support. You are comfortable overseeing complex or high-risk student situations and guiding teams through appropriate responses, referrals, and escalation processes.
• The leadership and team development skills. You have experience mentoring and guiding teams, and providing day-to-day support in environments where staff may need help navigating complex student situations. You build trust across academic and administrative teams and are confident in making thoughtful decisions in sensitive or high-risk situations.
• The commitment to equity and student wellbeing. You demonstrate a strong commitment to equity, diversity, inclusion, accessibility, and culturally responsive practices. You apply trauma-informed approaches when supporting students and designing services that meet the needs of diverse and vulnerable populations.
• The flexibility. You are comfortable working occasional evenings or weekends to support campus programming, orientation activities, or crisis response as required.

Why work at Yorkville University?

At Yorkville University and Toronto Film School, we are united by a shared purpose: placing the student experience at the heart of everything we do. Whether you are teaching, designing curriculum, advising learners, advancing technology, or supporting operations, your work directly fuels learning potential, strengthens inclusive communities, and fosters purposeful curiosity.

Here, professional growth is part of our culture. In your role, you will have opportunities to help the launch of career-relevant programs, expand your expertise, and access tuition-free courses across our institutions - from certificates to master’s degrees. Curiosity, initiative, and innovation are encouraged, and your ideas can move from vision to reality.

Our scale offers the best of both worlds: the reach and stability of a national institution combined with the agility of a mid-sized organization, where contributions are visible and valued. You will be part of a diverse and inclusive community where authenticity is celebrated, collaboration is expected, and impact is shared - on learners, colleagues, and your own professional journey.

At Yorkville and Toronto Film School, your work does more than make a difference. It empowers others to achieve their potential, while giving you the opportunity to realize yours.

Compensation philosophy

At Yorkville University and Toronto Film School, we believe compensation should be fair, straightforward, and supportive of your growth. Our salary ranges reflect progression from learning in the role to excelling, with each offer based on skills, experience, and role complexity.

This position offers an annual salary ranging from $85,000, a midpoint of $90,000, and a maximum of  $95,000. Established hires typically start near the midpoint, while the upper range is reserved for those with deep expertise and sustained contributions. Offers below the midpoint recognize strong potential with room to grow.

We strive for equitable, consistent pay, though rates may vary within the same role based on performance, specialized knowledge, and impact.

We welcome conversations about compensation throughout the hiring process.

Join us

We welcome and appreciate candidates with a range of backgrounds and experiences. If you have 70% of the qualifications we seek, express your interest. 

What you can expect from our hiring process:

• A virtual interview with a Talent Advisor discussing your interest in the role and your experience. The conversation will be recorded using BrightHire, an AI-powered video interview tool. More details will be shared when you are invited to interview.
• A virtual interview with the Director, Student Services and another member of the team. This conversation will explore your experience leading operations, developing programs and services, and guiding teams within a post-secondary environment.
• A final in-person interview with the Senior Vice President, Student and Registrarial Services. This conversation may take place in person and provides an opportunity to learn more about the broader vision for student services and the culture of the university.

Diversity, equity, and inclusion are critical components of life at Yorkville University and Toronto Film School, and we are committed to making these values an integral part of our culture. We encourage applications from all qualified applicants, including women, persons with disabilities, Black, Indigenous and People of Colour (BIPOC), people from the Lesbian, Gay, Bisexual, Transgender, Transsexual, Queer, Questioning, Two-Spirit, Intersex, Asexual + (LGBTQ2SIA+) community and other equity-seeking groups.

Yorkville University is committed to providing accessible employment practices that comply with the Accessibility for Ontarians with Disabilities Act (AODA). If you require accommodation for disability, please notify Human Resources at 1-877-429-4029.

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