People Experience Specialist

Toronto, ON, Canada

Contracted

People Operations / HR

Entry Level

Who we are

At Yorkville University and Toronto Film School, we believe education is more than the pursuit of knowledge – it is a catalyst for transformation. Our mission, grounded in democratizing education, is to create access for learners from every background and empower them to achieve their aspirations and advance their careers.

We are committed to delivering rigorous, flexible programs that are both personally fulfilling and professionally rewarding, while contributing to the betterment of society. Since 2004, Yorkville has been among Canada’s few private, for-profit, fully accredited degree-granting universities, with campuses in Ontario, British Columbia, and New Brunswick. Together with Toronto Film School, we offer creative and academic pathways at both the college and university levels, cultivating a multidisciplinary environment where innovation and the arts converge.

Our community is vibrant and diverse. Many of our learners are adults balancing education with careers and personal commitments. Every member of our team – whether in teaching, operations, or technology – is dedicated to removing barriers and expanding access. Together, we deliver flexible, industry-informed learning that leads to meaningful opportunities.

At our core is human connection – guiding people to reimagine their futures in a community defined by opportunity, creativity, and growth.

Who we need

Reporting to the Manager, People Operations, we are hiring a People Experience Specialist on a 12-month contract. As our new People Experience Specialist, you will help ensure the operational side of the employee experience runs smoothly. You will manage employment agreements and employee documentation, maintain accurate records in Dayforce, and act as a first point of contact for employee inquiries through the People team inbox. Working closely with colleagues across the organization, you will help ensure employees and faculty receive timely support while contributing to the processes and systems that keep People operations organized, compliant, and responsive.

This is a 12-month hybrid contract role based in downtown Toronto, working three days per week in the office, with Mondays and Wednesdays in office and flexibility to choose the third day.

What's in it for you

Join a supportive (and the best) People team. You will be part of a well-established People team that is collaborative, approachable, and invested in helping each other succeed. You will gain hands-on experience with employment documentation, HR systems, and the day-to-day work that keeps People operations running smoothly.

A strong foundation to kickstart your HR career. This role will expose you to many aspects of the employee lifecycle, from contracts and employee records to supporting employee inquiries. You will build practical skills and confidence while working closely with experienced HR professionals who are happy to share their knowledge.

Support the people who shape student futures. Yorkville University and Toronto Film School are focused on helping students build meaningful careers. As part of the People team, your work will help ensure faculty and employees have the support, systems, and processes they need to do their best work for our students.

As our new People Experience Specialist, you will:

Manage employment agreements and documentation. You will prepare, distribute, and track employment agreements and contracts, coordinating templates, mail merges, document packaging, and distribution while monitoring returned documentation and escalating exceptions as needed. You will maintain accurate contract records in Dayforce and provide ad hoc support preparing employment documentation such as offer letters and employee change letters, including salary adjustments, promotions, contract extensions, and accommodation letters. You will also coordinate with the New Program Development and Teaching & Learning teams to prepare Course Developer contracts and support timely payment processing.
Maintain HRIS accuracy and employee records. You will process employee lifecycle transactions in Dayforce, including new hires, job and manager changes, compensation updates, secondary assignments, and terminations, ensuring a high level of data accuracy and completeness.
Support data integrity and compliance initiatives. You will contribute to ongoing data integrity activities, including quality assurance checks and audits related to personal information, emergency contacts, sessional faculty records, background verification, SIN numbers, and work permits. You will coordinate outreach to employees and partner with Payroll to ensure required updates are completed.
Provide responsive People team support. You will serve as the first point of contact through the People team’s general inbox, responding to employee inquiries and triaging requests to Business Partners or Payroll as appropriate to ensure timely and effective service.
Support payroll coordination and policy implementation. You will prepare payroll instructions, including referral bonuses and stipends, in alignment with established trackers and timelines. You will also support policy rollout logistics to help ensure timely completion and compliance across the organization.

You have:

The experience. You may have experience in a client services, administrative, People Operations, or coordinator role, or you may be a recent graduate looking to begin your career in Human Resources. You are highly organized and detail-oriented, comfortable managing multiple priorities and deadlines while ensuring accuracy in your work. You are confident researching information, documenting processes, and communicating updates clearly.
The mindset. You enjoy helping others access the information and support they need. You take ownership of your work, step in where help is required, and look for ways to make processes run more smoothly. You are naturally curious, eager to learn, and motivated to build your knowledge of HR operations, systems, and employment processes.
The interpersonal skills. You bring strong written and verbal communication skills and are comfortable using tools such as phone and MS Teams to gather information and respond to inquiries. You build positive relationships easily and approach interactions with patience, professionalism, and empathy. You are responsive and dependable, and you enjoy supporting colleagues, faculty, and employees who are seeking guidance or information.

Why work at Yorkville University?

At Yorkville University and Toronto Film School, we are united by a shared purpose: placing the student experience at the heart of everything we do. Whether you are teaching, designing curriculum, advising students, advancing technology, or supporting operations, your work directly fuels learning potential, strengthens inclusive communities, and fosters purposeful curiosity.

Here, professional growth is part of our culture. In your role, you will have opportunities to help the launch of career-relevant programs, expand your expertise, and access tuition-free courses across our institutions - from certificates to master’s degrees. Curiosity, initiative, and innovation are encouraged, and your ideas can move from vision to reality.

Our scale offers the best of both worlds: the reach and stability of a national institution combined with the agility of a mid-sized organization, where contributions are visible and valued. You will be part of a diverse and inclusive community where authenticity is celebrated, collaboration is expected, and impact is shared - on students, colleagues, and your own professional journey.

At Yorkville and Toronto Film School, your work does more than make a difference. It empowers others to achieve their possible, while giving you the opportunity to realize yours.

Compensation philosophy

At Yorkville University and Toronto Film School, we believe compensation should be fair, straightforward, and supportive of your growth. Our salary ranges reflect progression from learning in the role to excelling, with each offer based on skills, experience, and role complexity.

This position offers a minimum annual salary of $45,000, a midpoint of $52,500, and a maximum of $60,000. Established hires typically start near the midpoint, while the upper range is reserved for those with deep expertise and sustained contributions. Offers below the midpoint recognize strong potential with room to grow.

We strive for equitable, consistent pay, though rates may vary within the same role based on performance, specialized knowledge, and impact.

Base salary is one part of a broader package that also includes an extended health coverage with 80% of premiums paid.

We welcome conversations about compensation throughout the hiring process.

Join us

We welcome and appreciate candidates with a range of backgrounds and experiences. If you have 70% of the qualifications we seek, express your interest.

What you can expect from our hiring process:

A virtual interview with a Talent Advisor discussing your interest in the role and your experience. The conversation will be recorded using BrightHire, an AI-powered video interview tool. More details will be shared when you are invited to interview.
A virtual interview with the Manager, People Operations and a member of the People Experience team to learn more about your experience and how you approach organization, accuracy, and supporting People operations.
An in-person interview with the Director, People Operations and another member of the People Experience team to discuss how you manage competing priorities, ensure accuracy in your work. You will also complete a short case study exercise.
A final virtual interview with a People Business Partner to answer any of your final questions.

Diversity, equity, and inclusion are critical components of life at Yorkville University and Toronto Film School, and we are committed to making these values an integral part of our culture. We encourage applications from all qualified applicants, including women, persons with disabilities, Black, Indigenous and People of Colour (BIPOC), people from the Lesbian, Gay, Bisexual, Transgender, Transsexual, Queer, Questioning, Two-Spirit, Intersex, Asexual + (LGBTQ2SIA+) community and other equity-seeking groups.

Yorkville University is committed to providing accessible employment practices that comply with the Accessibility for Ontarians with Disabilities Act (AODA). If you require accommodation for disability, please notify Human Resources at 1-877-429-4029.

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Help us maintain an inclusive culture.

We want anyone, anywhere to have the same chance and opportunity to build a life they love and that they are proud of. We are proactive in creating a belonging environment that anyone can be a part of. Thoughtful, data-driven decision-making is core to this success. We ask these questions to strengthen our practices by using data to identify and mitigate unconscious bias in our hiring process.

If you choose to answer them, the responses are ONLY used in aggregate to help us identify areas for improvement in our processes. Your responses, or your choice to prefer not to say, will not be associated with your application and will not in any way be used in the hiring decision. For one, that’s illegal, and we’re really not into breaking the law. Keep being awesome, and thank you for considering work at Yorkville University.

1) Indigenous peoples: Based on the definition below, are you an Indigenous person?

"Indigenous peoples" means First Nations, Inuit or Métis peoples of Canada.*

2) Persons with disabilities: Based on the definition below, are you a person with a disability?

"Persons with disabilities" are individuals who have a long-term or recurring physical, mental, sensory, psychiatric, or learning impairment, and who consider themselves to be disadvantaged in employment by reason of that impairment, or believe that an employer or potential employer is likely to consider them to be disadvantaged in employment by reason of that impairment. This includes persons whose functional limitations owing to their impairment have been accommodated in their current job or workplace.*

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