People Experience Specialist

Toronto, ON, Canada

Full Time

Human Resources

Experienced

About Us

We are looking for the visionaries, the change-makers, the self-starters who are seeking more from their career. Change begins with the small decisions we make, each day, to support each other and strive to create inspiring incredible educational experiences for all students, no matter where they are or how they learn. This concept connects deeply to the idea that, in choosing a career with Yorkville University and Toronto Film School, you will have the opportunity to push boundaries, flex your creativity and inspire positive change for so many people. It’s also a call-back to the transformative power of education itself.

Our core values put the student experience at the center of what we do, reflecting who we are and aspire to be. If you want to shine a light on academic excellence, be empowered to make an impact on the transformation of the Canadian post-secondary education landscape, and work collaboratively beyond levels, join us.

Who we need

We are looking for a People Experience Specialist to join the team at Yorkville University and Toronto Film School. You will play a key role in supporting daily People operations, responding to inquiries, onboarding new employees and faculty, and contributing to projects and initiatives. You will work closely with faculty, employees and managers to curate a positive and inclusive culture and environment where everyone can do their best work in service to our students.

This is a hybrid role, working 2-3 days a week in our downtown Toronto office.

Who you are

You may be a Coordinator or Specialist in a People and Culture team. Or, you may be working as internal client support on another team. Either way, you are eager to make a meaningful impact at a national organization where you can grow your career. You bring an interest in Human Resources, a willingness to learn, and a commitment to supporting and collaborating with a team.

What's in it for you

Impact. You want to grow your career in Human Resources / People and Culture. You want to act as the connection point, empowering employees with access to the policy and process information they are seeking. You are looking for an opportunity to be part of an enthusiastic team, creating a work culture that is rewarding and engaging.

Career development. We are disrupting traditional post-secondary learning. Yorkville University and Toronto Film School is a progressive and forward-thinking university. You will be supported in your growth and mentored by your manager. Joining us now is a genuine opportunity to take your career into any area of Human Resources, Administration, or Operations.

As our new People Experience Specialist, you will:

Manage employee onboarding programs. You will conduct orientation sessions, coordinate new hire setup, and ensure the completion of mandatory training. You will administer surveys and conduct focus groups to gauge employee sentiment around onboarding and offboarding, providing insights and reports quarterly.
Roll out employee messaging. You will develop and maintain communication materials, including updates on the People team intranet, to keep faculty and employees informed and engaged.
Manage employee communications. You will respond to employee queries through the central People team Inbox. You will identify common questions and streamline solutions to improve the people experience. You will draft ad hoc employment agreements and letters.
Perform administrative duties. You will maintain People team trackers, including data entry, stakeholder coordination, and information sharing. You will process changes on the HRIS, and ensure data integrity and timeliness.
Collaborate. You will work closely with People team members to promote and enhance practices that support a diverse, inclusive and collaborative organizational culture. You will support various People programs and initiatives.

You have:

The experience. You have worked in a client services, people operations or coordinator role. You have active listening skills, the ability to research and relay information and excellent follow-through skills. You may have exposure to coordinating projects and rolling out processes. You are highly organized and can manage competing deadlines. You are able to display empathy and patience, and maintain open communication, always ensuring a satisfactory resolution.
The initiative. You are motivated by the opportunity to help others find and apply the information they need. You are happy to jump in where needed. You take ownership of your work and seek new opportunities for learning and development. You thrive in a fast-paced environment, balancing autonomy and independence with collaboration and teamwork. You enjoy working both behind the scenes and directly with people. You are a creative problem solver, able to anticipate and respond to issues, pivot focus, manage change, and keep track of all details across competing demands.
The interpersonal skills. You have professional written and verbal skills and can create and disseminate messaging on a variety of mediums. You are comfortable using the phone and MS Teams to request information or respond to questions. You excel at connecting with those around you. You prioritize being responsive and open to the needs and questions of peers, faculty and employees seeking information. You have the confidence to work across teams and with managers and leaders. You respect and appreciate diverse experiences and opinions. You are comfortable using a range of communication tools.

Why work at Yorkville University and Toronto Film School?

An atmosphere that successfully blends an entrepreneurial culture with education. We value innovation and continuously look towards expanding our programming, working with the latest research, tools and solutions.
The chance to accelerate your career and disrupt education by responding to the needs you see and purposefully challenging the status quo. Everything we do here is about delighting and engaging our employees - and ultimately our students- from mentorship to teaching, from creative outlets to analytical ones.
A place where all individuals feel welcomed in the academic and workplace environments and can bring their authentic selves to the educational and work spheres. We celebrate the full range of human diversity and we acknowledge that equal access to opportunities and services may require the removal of barriers that equity-seeking communities experience in trying to obtain this access.
The opportunity to grow with access to free courses, certifications and programs - right up to our Masters' offerings.
An appreciation for the insights and skills you bring to work with a competitive salary and comprehensive benefits, including a wide breadth of wellness services and a work-life balance.

Join us

We welcome and appreciate candidates with a range of backgrounds and experiences. If you have 70% of the qualifications we are looking for, express your interest.

What you can expect from our hiring process:

A virtual interview with a Talent Advisor discussing your interest in the role and the company.
An interview with managers on the People team during which you will have the opportunity to share your experience supporting teams and learn how the team collaborates on their goals.
A virtual interview with the Chief People Officer to learn more about how the role aligns with the People growth strategy and to answer questions about your experience.

Diversity, equity and inclusion are a critical component of life at Yorkville University and Toronto Film School and we are committed to making these values an integral part of our culture. We encourage applications from all qualified applicants, including women, persons with disabilities, Black, Indigenous and People of Colour (BIPOC), people from the Lesbian, Gay, Bisexual, Transgender, Transsexual, Queer, Questioning, Two-Spirit, Intersex, Asexual + (LGBTQ2SIA+) community and other equity-seeking groups.

Yorkville University is committed to providing accessible employment practices that are in compliance with the Accessibility for Ontarians with Disabilities Act ('AODA'). If you require accommodation for disability, please notify Human Resources at 1-877-429-4029.

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We want anyone, anywhere to have the same chance and opportunity to build a life they love and that they are proud of. We are proactive in creating a belonging environment that anyone can be a part of. Thoughtful, data-driven decision-making is core to this success. We ask these questions to strengthen our practices by using data to identify and mitigate unconscious bias in our hiring process.

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