Manager, IT Infrastructure

Toronto, ON, Canada

Full Time

IT Security & Infrastructure

Manager/Supervisor

Who we are

At Yorkville University and Toronto Film School, we believe education is more than the pursuit of knowledge – it is a catalyst for transformation. Our mission, grounded in democratizing education, is to create access for learners from every background and empower them to achieve their aspirations and advance their careers.

We are committed to delivering rigorous, flexible programs that are both personally fulfilling and professionally rewarding, while contributing to the betterment of society. Since 2004, Yorkville has been among Canada’s few private, for-profit, fully accredited degree-granting universities, with campuses in Ontario, British Columbia, and New Brunswick. Together with Toronto Film School, we offer creative and academic pathways at both the college and university levels, cultivating a multidisciplinary environment where innovation and the arts converge.

Our community is vibrant and diverse. Many of our learners are adults balancing education with careers and personal commitments. Every member of our team – whether in teaching, operations, or technology – is dedicated to removing barriers and expanding access. Together, we deliver flexible, industry-informed learning that leads to meaningful opportunities.

At our core is human connection – guiding people to reimagine their futures in a community defined by opportunity, creativity, and growth.

Who we need

Reporting to the Director, IT Security & Infrastructure, we are looking for a Manager, IT Infrastructure to to lead and oversee IT operations across eight sites. In this role, you will manage a team of two System Administrators, ensuring the stability, scalability, and security of our infrastructure to support seamless business operations. You will be responsible for Azure and cloud SaaS infrastructure, networking, firewalls, Microsoft 365, and backup solutions across on-prem and cloud platforms. Additionally, you will play a key role in shaping infrastructure strategy, optimizing system performance, and collaborating cross-functionally to align IT initiatives with business objectives.

This is an existing full-time hybrid role, working 3 days on-site 85 Richmond Road with travel required between campuses across Canada.

What's in it for you

Impact. You will take ownership of a multi-site IT infrastructure supporting over 1,000 faculty and staff and 17,000 students. Your leadership will directly enhance system reliability, security, and efficiency across the institution, ensuring a seamless experience for both academic and operational teams. With dedicated budget and resources, you will have the ability to implement and maintain best-in-class technology solutions that drive innovation, performance, and long-term success.

Technical growth. You will work at scale with cloud-first infrastructure in a complex, multi-site environment, leading enterprise-level IT projects that introduce automation, scalability, and advanced security measures. You will have the opportunity to leverage cutting-edge technology to support faculty, students, and operational teams, ensuring they have access to the most effective and reliable systems.

Career development. Yorkville University is a progressive, forward-thinking, innovative education centre. You will join an organization that inspires change, nurtures collaboration, supports faculty and students in their journey, and continuously innovates. You will drive decision-making and have opportunities for advancement as part of a growing IT department.

As our new Manager, IT Infrastructure, you will:

Lead. You will drive the implementation of infrastructure projects, including system upgrades, migrations, and new technology deployments. You will design, implement, maintain, and manage the IT infrastructure across multiple sites, including on-premise and cloud-based solutions. You will maintain high availability, scalability, and optimal performance of IT systems and networks.
Oversee. You will manage and maintain server operations, virtualization, storage solutions, and data center activities while proactively addressing potential issues. You will enhance network infrastructure, including LAN/WAN, firewalls, VPNs, and wireless systems.
Collaborate. You will work with the IT Security team to ensure proper security measures for infrastructure deployments. As an escalation point for complex technical issues, you will provide operational support services at the second and third levels. You will work with IT teams and business units to ensure the seamless integration of new technologies.
Administrative management. You will oversee vendor relationships and contract management to ensure compliance and optimal service delivery. You will support capital and operating budget planning for infrastructure initiatives and ongoing operations. You will identify areas where policies and procedures require modification, or new ones must be developed.
Manage a team. You will oversee the work of two system administrators, offering technical guidance and working alongside them as needed. You will foster a culture of knowledge-sharing and innovation, introduce professional best practices, and promote continuous improvement by providing technical expertise and strategic guidance.

You have:

The technical expertise. You have extensive experience in IT infrastructure operations, including networking, cloud computing, and system administration. You are solution-driven and have strong problem-solving and analytical skills. You have proficiency in Azure, networking technologies, Windows server management, storage solutions, and enterprise IT environments. You have knowledge of cybersecurity frameworks, ITIL, DevOps, and automation tools (PowerShell, etc.).
The people management. You have a proven ability to lead teams, manage stakeholders, and foster a collaborative, high-performance culture. You are an excellent communicator with strong coaching abilities to mentor and guide team members through complex challenges. Your ability to engage both technical and non-technical audiences ensures clarity in decision-making and effective cross-functional collaboration.
Vendor & Project Portfolio Management. You have experience managing vendors, including tracking budget increases, product changes, and lifecycle management. You stay on top of vendor relationships to ensure strategic alignment and cost-effectiveness. Additionally, you have expertise in project portfolio management, balancing multiple initiatives while maintaining attention to detail, organization, and prioritization of key tasks.
Flexibility. You are willing and able to travel 2-3 times per year to our Vancouver and Fredericton locations as needed. You understand the nature of always-available services and solutions and are flexible to meet urgent needs or support infrastructure implementations and updates.

Why work at Yorkville University?

At Yorkville University and Toronto Film School, we are united by a shared purpose: placing the student experience at the heart of everything we do. Whether you are teaching, designing curriculum, advising learners, advancing technology, or supporting operations, your work directly fuels learning potential, strengthens inclusive communities, and fosters purposeful curiosity.

Here, professional growth is part of our culture. In your role, you will have opportunities to help the launch of career-relevant programs, expand your expertise, and access tuition-free courses across our institutions - from certificates to master’s degrees. Curiosity, initiative, and innovation are encouraged, and your ideas can move from vision to reality.

Our scale offers the best of both worlds: the reach and stability of a national institution combined with the agility of a mid-sized organization, where contributions are visible and valued. You will be part of a diverse and inclusive community where authenticity is celebrated, collaboration is expected, and impact is shared - on learners, colleagues, and your own professional journey.

At Yorkville and Toronto Film School, your work does more than make a difference. It empowers others to achieve their potential, while giving you the opportunity to realize yours.

Compensation philosophy

At Yorkville University and Toronto Film School, we believe compensation should be fair, straightforward, and supportive of your growth. Our salary ranges reflect progression from learning in the role to excelling, with each offer based on skills, experience, and role complexity.

This position offers a minimum annual salary of $110,000, a midpoint of $117,500, and a maximum of $125,000. Established hires typically start near the midpoint, while the upper range is reserved for those with deep expertise and sustained contributions. Offers below the midpoint recognize strong potential with room to grow.

We strive for equitable, consistent pay, though rates may vary within the same role based on performance, specialized knowledge, and impact.

We welcome conversations about compensation throughout the hiring process.

Join us

We welcome and appreciate candidates with a range of backgrounds and experiences. If you have 70% of the qualifications we seek, express your interest.

What you can expect from our hiring process:

A virtual interview with a Talent Advisor to discuss your interest in the role and your experience. The conversation will be recorded using BrightHire, an AI-powered interview platform. More details will be shared when you are invited to interview..
An in-person interview with the CIO and Director, IT Architecture. This is an in-depth discussion, exploring your technical knowledge and your leadership style. It is a chance to discuss how your experience aligns with the needs of the team and the organization.
A Virtual interview with the Manager, IT Security and the Director People HQ. It is an opportunity to ask any questions about culture and innovation, programs and our people.

Diversity, equity and inclusion are a critical component of life at Yorkville University and Toronto Film School and we are committed to making these values an integral part of our culture. We encourage applications from all qualified applicants, including women, persons with disabilities, Black, Indigenous and People of Colour (BIPOC), people from the Lesbian, Gay, Bisexual, Transgender, Transsexual, Queer, Questioning, Two-Spirit, Intersex, Asexual + (LGBTQ2SIA+) community and other equity-seeking groups.

Yorkville University is committed to providing accessible employment practices that are in compliance with the Accessibility for Ontarians with Disabilities Act ('AODA'). If you require accommodation for disability, please notify Human Resources at 1-877-429-4029.

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Help us maintain an inclusive culture.

We want anyone, anywhere to have the same chance and opportunity to build a life they love and that they are proud of. We are proactive in creating a belonging environment that anyone can be a part of. Thoughtful, data-driven decision-making is core to this success. We ask these questions to strengthen our practices by using data to identify and mitigate unconscious bias in our hiring process.

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1) Indigenous peoples: Based on the definition below, are you an Indigenous person?

"Indigenous peoples" means First Nations, Inuit or Métis peoples of Canada.*

2) Persons with disabilities: Based on the definition below, are you a person with a disability?

"Persons with disabilities" are individuals who have a long-term or recurring physical, mental, sensory, psychiatric, or learning impairment, and who consider themselves to be disadvantaged in employment by reason of that impairment, or believe that an employer or potential employer is likely to consider them to be disadvantaged in employment by reason of that impairment. This includes persons whose functional limitations owing to their impairment have been accommodated in their current job or workplace.*

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